Technical Knowledge Kahoot

What does copyright protect?

• Ideas & Concepts

• Original work of Authorship

• Physical Objects

• Machines

What Is PII?

• Personal Identification Identity

• Private Information Index

• Personal Information Identity

• Personally Identifiable information

Which of the following BEST describes the practice of providing user credentials when logging onto the network?

• Output

• Storage

• Input

• Processing

A user is getting an error message when trying to go to a website. A technician asks the user a few questions to find out more about the issue. The technician browses the same site as the user. Which of the following troubleshooting steps is the technician using by browsing the same site?

• Establish a Plan of action

• Gather information

• Duplicate the problem

• Find the root cause

Which of the following actions is the FINAL STEP in the standard troubleshooting methodology?

• Document the solution and steps taken

• Create a new theory of cause

• Research the problem online

• Implement preventive measures

Which of the following statements BEST describes Binary?

• A notational system used to represent an “1 “or “0 ” state

• A notational system used to represent media access control

• A notational system used to represent internet protocol addressing

• A notational system used to represent storage unit of measures

A user is having an issue with a smartphone battery bulging and physically pushing the screen away from the phone. The rest of the phone appears to be operating normally. Which of the following should be the BEST next troubleshooting step?

• Power off the phone and contact support

• Upgrade to the latest OS version

• Replace the screen

• Perform a factory reset

A client’s laptop appears to boot normally, but nothing ever appears on the LCD. After closer inspection, you notice the output is visible but it's too faint to clearly see anything. What is MOST likely cause of this issue?

• Video card

• Inverter

• Video driver

• Power adapter

A graphics designer is experiencing increasing delays when accessing files on her hard drive. The user maintains a daily backup of all data on the drive. Which of these would be the BEST next troubleshooting step for this issue?

• Reinstall Windows

• Perform a hard drive diagnostic

• Restore from the daily backup

• Restore from the daily backup

When a user starts their computer, the screen remains blank and the computer beeps twice. Which of these would be the MOST likely cause of this issue?

• the boot device is not connected

• the memory is faulty

• the operating system has become corrupted

• the PC is infected with malware