Basic Communication

Communication is the process by which people exchange information through verbal & nonverbal messages to achieve understanding.

• True

• False

Humans communicate through a process of

• Encoding & Decoding

• Talking

• Listening

Which of the following is an example of non-verbal communication?

• Speaking

• Listening

• Gesturing

What is the term for communication that occurs between two people?

• Interpersonal Communication

• Verbal Communication

• Written communication

What does it signify when someone crosses their arms tightly across their chest?

• Openness and receptiveness

• Defensiveness or closed-off attitude

• Confidence and assertiveness

In which of the following situations is it appropriate to maintain a "personal space" distance?

• Giving a presentation to a large audience

• Attending a crowded concert

• Job Interview

What does it suggest when someone invades your personal space without permission?

• Disrespect

• Appropriate

• Welcoming

What does it indicate when someone maintains direct eye contact during a conversation?

• Aggression

• Interest and attention

• Disinterest

Which of the following is a form of verbal communication?

• Emailing

• Speaking

• Sign language

What is the appropriate distance for a casual conversation between acquaintances?

• Personal space

• Social space

• Public space