Jeana Busico

Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

• employee selection

• employee orientation

• performance appraisal

• Organizational development

The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________.

• Apply for managerial positions

• Revise their performance standards

• Enroll in work-related training programs

• Remove any performance deficiencies

All of the following are reasons for appraising an employee's performance EXCEPT ________.

• Creating an organizational strategy map

• Correcting any work-related deficiencies

• Determining appropriate salary and bonuses

• Making decisions about promotions

In most organizations, who is primarily responsible for appraising an employee's performance?

• Company appraiser

• Human resources manager

• Employee's direct supervisor

• Employee's subordinates

What is the first step of any performance appraisal?

• Giving feedback

• Making plans to provide training

• Setting work standards

• Assessing the employee's performance

What usually occurs when employees rate themselves for performance appraisals?

• Ratings are reliable but invalid.

• Ratings are higher than when provided by supervisors.

• Ratings are about the same as when determined by peers

• Ratings are subject to halo effects.

Which one of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

• Supplemental evaluation

• Paired evaluation

• Peer evaluation

• Upward feedback

Which one of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

• Team appraisals

• 360-degree feedback

• Upward feedback

• Rating committee

Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.

• TRUE

• MAYBE

• NONE OF THE ABOVE

• FALSE

The HR department monitors the performance appraisal system, but it is typically not involved in rating employees

• MAYBE

• NONE OF THE ABOVE

• FALSE

• TRUE