Quality Day "Quiz" 2024

Name & Department

Quality Day 2024: Theme?

• Realizing your Competitive Potential

• Interdependent towards Dependent

• Building a Quality Culture Together

• Importance of Quality Tree

Which of the following is NOT a key element of a quality company culture?

• Open communication and feedback

• Recognition and appreciation for employee contributions

• Focus on individual achievements and competition

• Collaboration and teamwork

When a colleague makes a mistake, what's the best approach to building a quality culture?

• Publicly criticize them to set an example

• Offer private, constructive feedback to help them learn

• Ignore it and hope it doesn't happen again

• Blame them and make them feel responsible

Building a quality company culture is a one-time event, not an ongoing process.

• True

• False

What is the primary goal of quality control in manufacturing?

• Ensuring product consistency and reliability

• Minimizing employee training

• Increasing advertising budgets

• Maximizing production speed

What is continuous improvement?

• Static mindset

• Status quo

• Embracing change

• Settling for less

Inspection assures that __________________

• Quality problems are solved

• Product meets specifications

• Supplier Quality is acceptable

• Inspectors are doing their job

Which of these quality gurus developed a model of customer satisfaction?

• Ishikawa

• Imai

• Juran

• Kano

Statistical Process Control (SPC) charts are used to

• Track the performance of inspectors

• Identify trends and potential issues in production

• Assign blame for defects found during inspection

• Determine the cost of product inspection