Which of the following is NOT an advantage of the internal labour market approach from an organisational perspective?

Increased transparency and objectivity

When should you be careful to make individual salaries known throughout the organisation?

When the environment is competitive.

When the environment is cooperative.

When we use an elitist pay system.

When we use egalitarian pay system.

What are the goals guiding the design of compensation systems?

Achievement of strategic objectives.

Fit with the organisations characteristics and environment.

You received the personal file of a new member of your team. Among other things, it says: "Strong focus on the sociological aspect of compensation." What conclusion should you draw?

The person is quite concerned about her reputation or perceived power.

The person gains confidence through her compensation.

Which of the examples is closest to an elitist pay system?

A restaurant which splits the tips only with the waiters and waitresses.

A tourism agency which pays its employees according to their age.

A hotel which pays its employees according to their skills.

A night club which pays its employees according to how many hours they work.

What is the main challenge of benefits from the organisational perspective?

They have to match individual preferences.

There is no challenge, hence we call them benefits.

Which of the following could be a valid reason for a company to focus on benefits in its compensation plan?

They are often difficult to imitate.

They are more efficient than direct compensation.

What are the three stages in the context of perfomance appraisal?

Identification, Measurement, and Management.

Post-identification, Consequences, and Results.

Identification, Measurement, and Administration.

Pre-identification, Measurement, and Results.

In the context of perfomance appraisal, what is meant by relative judgement?

Comparing the performance of one employee to the performance of relevant others.

Comparing the performance one employee to her performance in the past.

Comparing the performance of one employee to previously defined standards.

Your colleagues talk about different issues of the company. Frustrated they call you out: "You, the new one. What do you think of our moral hazard problem?"

We might be able to solve it by compensating them mostly trough commissions tied to their performance.

I do not think morality should get in the way of business. We are here to make profits, not to be nice.

We should do more research before hiring this person, not that we regret paying too much later.

We should try to hedge the risk by buying an insurance for it.

You are a trainee in the HR department of a company. Your supervisor has asked you what are some benefits of completing a performance appraisal. What should you NOT answer?

By focusing only on current performance we can boost motivation.

It is a fair and transparent way for assessment.

Performance feedback is needed and desired.

It can serve as a rational basis for a bonus or merit system.

Which of the following strategies would help you to moderate biases due to order effects?

When evaluating my employees, I change the order every time.

When evaluating my employees, I do not look at their names.

When evaluating my employees, I adapt a frame-of-reference mindset.

When evaluating my employees, I keep the order fixed every time.

You are responsible for the introduction of a new performance appraisal system to foster cooperation among the employees. What type of judgments should you rely on?

None of the other options is correct.

Both, relative and absolute judgements

Which type of biases are easy to be overcome?

Those caused by restriction of range.

What is the primary benefit of evaluating the return on investment (ROI) of training programs?

Determining the increased productivity and financial gains from training

Reducing the direct costs of training

Measuring the opportunity costs associated with training

Identifying the training needs at the organizational level

Which of the following is NOT a characteristic of an internal labour market (ILM)?

Compensation and working conditions are determined solely by market forces

Common entry followed by internal promotion

Job-based compensation with promotions as the main way to increase salary

Promotions are decided based on seniority and supervisors' evaluations

In which scenario would a company most likely offer above-market compensation?

When facing low employee turnover

When implementing new technology

Which of the following is a potential advantage of open pay?

Reduced dissatisfaction due to transparency

Which of the following is a primary purpose of performance appraisal?

To correct information challenges such as moral hazard

To determine compensation rates

To measure opportunity costs of training

Which of the following is a common challenge in performance appraisal?

Establishing pay-for-performance systems

Which type of recruiting source involves external candidates?

Referrals from current employees.

Which one is a disadvantage of an internal candidate?

Possibly rejected by employees.

Which of the following is a critical aspect of the staffing process?

Finding the right employee with appropriate qualifications or experience.

Ensuring maximum productivity with minimum cost.

Training all employees to reach their full potential and their personal needs.

Conducting performance appraisals frequently.

External and internal candidates can be considered in the recruitment process. What are the advantages of external candidates?

Exchange of perspective and ideas, often cheaper than training.

Less innovation, power issues possible.

Sets good example, fewer information asymmetries.

Adaptation needs, possibly rejected by employees.

When can we affirm that a measurement is reliable?

When it is accurate and precise.

When it measures exactly what we want to measure.

What is the primary challenge in the hiring process from an economics perspective?

Excessive competition among candidates.

Limited access to recruitment sources.

What is the meaning of Socialization?

The process by which new employees learn and apply the norms and values of work roles in an organization.

An instinctual response to events.

The learning process that begins at birth and ends at adolescence.

What is the primary goal of socialization in an organization?

Ensuring new employees learn and apply organizational norms and values.

Assigning job roles to new employees.

Training new employees on job tasks.

Evaluating new employees' performance.

Choose the wrong statement:

In the unstructured interview a minimal training is necessary.

The unstructured interview has a tendency toward more open-ended questions.

Semi-structured Interview attempts to balance reliability and validity.

The structured interview minimizes clinical judgment to increase reliability.

What does the concept of socialization stand for?

It is the process by which new employees learn and apply the norms and values of work roles in an organization.

It is the way in which new workers interact with other workers in a firm.

It is the process in which the employer sets clear guidelines that new workers need to follow to do their jobs correctly.

What are the three stages of Performance Appraisal?

Identification, Measurement, Management.

Evaluation, Analysis, Improvement.

Identification, Organizing, Analysis.

What is the primary purpose of Performance Appraisal?

To actualize potential and improve future performance.

To identify suitable dimensions for job analysis.

To assess individual performance based on job analysis.

Which of the following statements is an example of Moral Hazard?

I'm going on a trip and decide to take out travel insurance since I feel protected, I won't mind carrying out more risky actions.

I'm going on a trip, and I don't take out travel insurance, so I'll prefer to take non-risky actions to stay safe.

I'm going on a trip and decide not to take out travel insurance but that is not an impediment to continuing to carry out risky actions.

I'm going on a trip, and I take out insurance, but I still don't want to take risks because I prefer to stay safe.

What is an example of a relative judgement?

When evaluating the performance of last year, Paula, receptionist at JS Hotels performed better than Jim, receptionist at JS Hotels.

When evaluating the performance of last year, Paula, receptionist at JS Hotels and Jim, receptionist at JS Hotels both were rated with 4 out of 10 points.

When evaluating the performance of last year, Paula, receptionist at JS Hotels and Jim, manager at JS Hotels both were rated with 4 out of 10 points.

When evaluating the performance of last year, it can be said that overall, housekeeping performed better than the reception.

HR MANAGMENT

Authored by Raphael A. R. Fehlen

Social Studies

University

Used 18+ times

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60 questions

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MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is NOT an observation related to internal labour markets?

(relatively) long stay of workers within companies

variable compensation as the main way to increase salary

The high explanatory power of the hierarchical levels when analysing differences in salaries

The assignment of people to job positions follows administrative rules

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Taking into account the levels of organization, task, and person is crucial for which stage?

Need assessment

Evaluation

Development

Conduct

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is an example of training off the job?

Apprenticeship

Job rotation

Workshop

Internship

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

In the Kirkpatrick model, which of the following questions relates to the "impact" level?

Did the learners enjoy the training?

Did the training change behaviour?

Did learning occur?

Did the training influence performance?

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the definition of training?

Providing employees with the traits the organisation will need in the future.

Providing employees with the abilities the organisation will need in the future.

Providing employees with specific traits

Providing employees with specific skills or helping them correct deficiencies in their performance.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Your team went trough a training recently. It cost your company roughly 2000€ and in the first month it generated a benefits of about 1000€. Your supervisor asked for ROI. What is your answer?

It is about 100%

Less than 90%

It is 50%

At least 50%

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The Kirkpatrick model is useful in which context?

Development of training

Need assessment

Evaluation of training

Conduct of training

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