Operations Management Quiz

What is the relationship between operations management and business objectives?

• Operations management is unrelated to business objectives.

• Operations management helps achieve business objectives.

• Business objectives hinder operations management.

• Operations management and business objectives are the same.

Which of the following is NOT a key element of an operations system?

• Inputs

• Processes

• Outputs

• Marketing

What are some characteristics within both manufacturing and service businesses?

• Both have a tangible product

• Both aim to produce a product to meet customer needs

• Both have high customer involvement the process stage

Which strategy is used to improve the efficiency and effectiveness of operations related to technological developments?

• Quality control

• Automated production lines

• Waste minimisation

• Global outsourcing

What does the strategy to improve operations related to materials include?

• Quality assurance

• Reduce, reuse, recycle

• Forecasting

• Global sourcing of inputs

Which strategy is used to improve the efficiency and effectiveness of operations related to quality?

• Total Quality Management

• Automated production lines

• Waste minimisation

• Global outsourcing

What does the strategy to improve the efficiency and effectiveness of operations through waste minimisation include?

• Quality assurance

• Reduce, reuse, recycle

• Automated production lines

• Global outsourcing

Which strategy is related to lean management?

• Quality control

• Automated production lines

• Pull, one-piece flow, takt, zero defects

• Global outsourcing

What does corporate social responsibility considerations for an operations system include?

• Only the environmental sustainability of inputs

• Only the amount of waste generated from processes

• Both environmental sustainability of inputs and the amount of waste generated from processes

• Neither environmental sustainability of inputs nor the amount of waste generated from processes

What are global considerations for operations management?

• Only global sourcing of inputs

• Only overseas manufacture

• Only global outsourcing

• Global sourcing of inputs, overseas manufacture, and global outsourcing