Technical Writing for Computer Science Quiz

What are five distinctions between memos and e-mail messages?

• Memos are used for external correspondence, e-mails are used for internal correspondence, Memos are handwritten, e-mails are typed, Memos are sent internationally, e-mails are sent locally, Memos are always formal, e-mails are always informal

• Memos are handwritten, e-mails are typed, Memos are always formal, e-mails are always informal, Memos are sent internationally, e-mails are sent locally, Memos are used for internal correspondence, e-mails are used for external correspondence

• Memos are used for internal correspondence, e-mails are used for external correspondence, Memos are handwritten, e-mails are typed, Memos are always formal, e-mails are always informal, Memos are sent internationally, e-mails are sent locally

• Memos are handwritten, e-mails are typed, Memos are used for external correspondence, e-mails are used for internal correspondence, Memos are always formal, e-mails are always informal, Memos are sent internationally, e-mails are sent locally

Why is a subject line in a memo or e-mail important?

• To provide a topic and focus, To confuse the reader, To make the message look longer, To add unnecessary information

• To make the message look longer, To confuse the reader, To provide a topic and focus, To add unnecessary information

• To make the message look longer, To provide a topic and focus, To confuse the reader, To add unnecessary information

• To provide a topic and focus, To make the message look longer, To add unnecessary information, To confuse the reader

What are the components of a subject line?

• A topic, a focus, and a conclusion, Only a topic, Only a focus, A topic, a focus, and a conclusion

• A topic, a focus, and a conclusion, Only a topic, Only a focus, A topic and a focus

• Only a topic, A topic and a focus, Only a focus, A topic, a focus, and a conclusion

• Only a topic, Only a focus, A topic and a focus, A topic, a focus, and a conclusion

What do you hope to accomplish in the introduction to a memo or e-mail?

• List the recipients, Explain why you are writing and what you are writing about, Provide a conclusion, Add unnecessary details

• Explain why you are writing and what you are writing about, Add unnecessary details, Provide a conclusion, List the recipients

• Explain why you are writing and what you are writing about, Provide a conclusion, List the recipients, Add unnecessary details

• Provide a conclusion, Explain why you are writing and what you are writing about, List the recipients, Add unnecessary details

What are three highlighting techniques you can use in a memo or e-mail?

• Using bold text, Using italics, Using different fonts, Underlining

• Underlining, Using bold text, Using italics, Using different fonts

• Using different fonts, Underlining, Using bold text, Using italics

• Using italics, Using different fonts, Underlining, Using bold text

What should you include in a conclusion to a memo or e-mail?

• Introduction, Body, Conclusion, Audience recognition, Style, Grammar, When you expect a follow-up, Why that date is important, Tell what's next

• Introduction, Body, Conclusion, Audience recognition, Style, Grammar, Why that date is important, Tell what's next, When you expect a follow-up

• Introduction, Body, Conclusion, Audience recognition, Style, Grammar, Tell what's next, Why that date is important, When you expect a follow-up

• Introduction, Body, Conclusion, Audience recognition, Style, Grammar, Tell what's next, When you expect a follow-up, Why that date is important

Who is the audience of a memo or e-mail?

• A wide range of readers including supervisors, co-workers, subordinates, Only supervisors, Only co-workers, Only subordinates

• Only subordinates, Only supervisors, Only co-workers, A wide range of readers including supervisors, co-workers, subordinates

• Only supervisors, Only co-workers, Only subordinates, A wide range of readers including supervisors, co-workers, subordinates

• Only co-workers, Only supervisors, Only subordinates, A wide range of readers including supervisors, co-workers, subordinates

What are the characteristic elements of writing style you should strive for in a memo or e-mail?

• Complex words, Long sentences, Vague details, Casual tone, Formal tone, Positive words

• Readable sentences, Simple words, Highlighting techniques, Specific detail, Positive words, Formal tone

• Simple words, Readable sentences, Specific detail, Highlighting techniques, Casual tone, Formal tone

• Long sentences, Complex words, Vague details, Formal tone, Casual tone, Positive words

Which of the following examples has the more positive 'feel'?

• Example 1: Let's meet next Tuesday, Jan. 11, 2005. Exert every effort to attend this meeting. Plan to make intelligent comments regarding the new quarter projections. Example 2: Let's meet next Tuesday (Jan. 11,2005). Even if you're late, I'd appreciate your attending. By doing so you can have an opportunity to make an impact on the new quarter projections. I'm looking forward to hearing your comments.

• Example 1: Let's meet next Tuesday (Jan. 11,2005). Even if you're late, I'd appreciate your attending. By doing so you can have an opportunity to make an impact on the new quarter projections. I'm looking forward to hearing your comments. Example 2: We will have a meeting next Tuesday, Jan. 11, 2005. Exert every effort to attend this meeting. Plan to make intelligent comments regarding the new quarter projections.

• Example 1: We will have a meeting next Tuesday, Jan. 11, 2005. Exert every effort to attend this meeting. Plan to make intelligent comments regarding the new quarter projections. Example 2: Let's meet next Tuesday (Jan. 11,2005). Even if you're late, I'd appreciate your attending. By doing so you can have an opportunity to make an impact on the new quarter projections. I'm looking forward to hearing your comments.

• Example 1: We will have a meeting next Tuesday, Jan. 11, 2005. Exert every effort to attend this meeting. Plan to make intelligent comments regarding the new quarter projections. Example 2: We will have a meeting next Tuesday (Jan. 11,2005). Even if you're late, I'd appreciate your attending. By doing so you can have an opportunity to make an impact on the new quarter projections. I'm looking forward to hearing your comments.

What is the importance of identifying yourself in an e-mail?

• To confuse the reader, To make the message look longer, To provide an introduction, To add unnecessary information

• To make the message look longer, To provide an introduction, To confuse the reader, To add unnecessary information

• To provide an introduction, To make the message look longer, To add unnecessary information, To confuse the reader

• To provide an introduction, To confuse the reader, To make the message look longer, To add unnecessary information