How to say sorry

1. What do some researchers consider the "centerpiece of an apology"?

• Acknowledging the other person's feelings

• Finding mutual blame

• Accepting responsibility for your actions

• Reminding the wronged party that your actions were out of character

A good apology is about ___

• Absolving yourself of guilt.

• Receiving forgiveness.

• Eliminating bad feelings.

• Understanding the perspective of the wronged party.

1. Which of the following can be part of a good apology?

• A clarification of your intentions

• A strongly argued defense of your actions

• A reminder of all the times the other person has wronged you

• A lie that appeases the other person

1. Under which circumstance is issuing an apology unnecessary?

• The offending action was an accident.

• The offending action was a conscious choice that you'd make again.

• The offending action was something trivial

• None of the above.

In an apology, what is the "offer of repair"?

• The apologizer's plans to change their actions in the future

• A peace-offering gift presented to the wronged party

• The apologizer's request to move past a disagreement

• An optional tag at the end of an apology 

1. What does the educator mean when they say, "The costly nature of apologies is part of what makes them meaningful"?