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What is the purpose of monitoring in a project or organization?

• To identify problems in planning and implementation

• To collect and analyze information as the project progresses

• To make adjustments to improve efficiency

• To compare actual project impacts against the agreed strategic plans

What does evaluation involve?

• Looking at what the project intended to achieve and assessing its progress

• Collecting and recording information for day-to-day management

• Setting up systems to collect information

• Analyzing the efficiency and effectiveness of a project

What does impact tell you in monitoring and evaluation?

• Whether the strategy was effective

• Whether what you did made a difference to the problem situation

• Whether the project achieved specific objectives

• Whether the input into the work is appropriate

Why is monitoring and evaluation important?

• To increase organizational costs

• To meet donor requirements

• To make problems disappear

• To check if the work is making a difference

What is the difference between internal and external evaluations?

• External evaluations are done by outsiders

• Internal evaluations are less costly

• External evaluations are management tools

• Internal evaluations are more objective

How can you build teamwork and cooperation to minimize conflict?

• Resolve potential conflicts by facilitating resolution

• Encourage competition between groups

• Promote differences in opinions

• Maintain secrecy about current issues

What is the responsibility of a supervisor?

• To ignore the guidelines and policies

• To inform service providers clearly about expectations

• To keep information confidential

• To avoid setting targets for workers

What is supportive supervision focused on?

• Avoiding regular monitoring of performance

• Administering tasks without feedback

• Neglecting the work environment

• Improving service providers' knowledge and skills

What are common causes of conflict in organizations?

• Effective communication and teamwork

• Poor organizational structure

• Similar attitudes and values

• Clear roles and responsibilities

How can conflict be managed and resolved?

• Mediation and arbitration

• Avoiding communication with the conflicting parties

• Creating more divisions within the organization

• Collective bargaining and negotiation