7H Induction Day2

What is empathic listening?

• Listening with the intent to reply.

• Listening with the intent to understand.

• Listening passively.

• Listening critically.

Why is it important to diagnose before you prescribe?

• To avoid wasting time.

• To ensure that your solution is relevant to the problem.

• To appear knowledgeable.

• To dominate the conversation.

Which phrase best captures the concept of synergy?

• Working in isolation.

• The whole is less than the sum of its parts.

• The whole is greater than the sum of its parts.

• Each person for themselves.

Which habit supports the foundation for synergy by promoting mutual benefit?

• Be Proactive

• Begin with the end in mind

• Think win-win

• Put first things first

What does "Think Win-Win" mean in Covey's framework?

• Ensuring you win at all costs.

• Seeking mutual benefit in all interactions.

• Letting others win to avoid conflict.

• Compromising to achieve balance.

What is the main focus of Habit 5?

• Assert your opinions first.

• Listen empathetically to others.

• Defend your perspective.

• Convince others of your viewpoint.

Which of the following is NOT a dimension of Win-Win agreements?

• Desired results.

• Guidelines.

• Resources.

• Manipulation.

What impact does a broken promise have on the Emotional Bank Account?

• It has no impact.

• It makes a significant withdrawal.

• It is considered a minor issue.

• It enhances trust.

Why is it important to apologize sincerely when you make a mistake?

• To appear weak.

• To restore trust and make a deposit in the Emotional Bank Account.

• To get something in return.

• To prove you are right.

In Covey's view, why is it important to understand others before being understood?

• It ensures you have more control.

• It helps you find weaknesses in others' arguments.

• It builds a foundation of trust and respect.

• It saves time in discussions.