Assertive Communication Quiz

What is assertive communication?

• Being a doormat

• Treating others like doormats

• Expressing feelings and needs clearly and honestly

• Avoiding conflict at all costs

Why is assertive communication considered a learned skill?

• It requires practice and can be scary

• It is the same as aggressive communication

• It is the same as passive communication

• It comes naturally to everyone

What is the first tip for making assertive communication easier?

• Focus on the other person's feelings

• Start with high-stakes situations

• Learn to recognize and name your feelings

• Avoid talking about your feelings

Why is it important to name your actual feelings?

• To focus on thoughts about feelings

• To avoid arguments and dismissals

• To express evaluations of others' behavior

• To make judgments about others

What should you do if you need a day off work because you're burnt out?

• Complain to your coworkers

• Ask for a day off without explanation

• Ignore the need and keep working

• Address the need for a sustainable work schedule

What is the benefit of starting with low-stakes situations?

• It builds communication skills and confidence

• It avoids practicing assertive communication

• It makes you feel less empowered

• It makes high-stakes situations more difficult

How can body language affect assertive communication?

• It has no impact

• It only matters in written communication

• It can make assertive language seem aggressive or passive

• It always makes communication clearer

What should you do if you start to get upset during a conversation?

• Continue the conversation

• Raise your voice

• Step away before reaching the point of no return

• Ignore your feelings

Why is it important to address problematic situations early?

• To avoid expressing your needs

• To make the other person feel bad

• To prevent the behavior from continuing or worsening

• To avoid conflict

What is a potential consequence of not being assertive about your needs?

• You will always get what you want

• Your needs will always be met

• You may be taken advantage of

• You will never face conflict