Email Basics

What is phishing?

• Phishing is a type of dance move.

• Phishing is a type of fishing in the ocean.

• Phishing is a type of gardening technique.

• Phishing is a type of cyber attack involving fraudulent emails or messages.

How can you protect your email account from hackers?

• Protect your email account by enabling two-factor authentication, using a strong and unique password, being cautious of phishing emails, regularly updating your email account password, and avoiding public Wi-Fi networks.

• Use the same password for multiple accounts

• Click on suspicious email links

• Share your password with friends

Why is it important to use a strong password for your email?

• To prevent unauthorized access to personal and sensitive information.

• To increase email storage capacity

• To share it with others

• To make it easier to remember

What should you do if you receive a suspicious email asking for personal information?

• Ignore the email, do not provide any personal information, report it as spam or phishing, and delete it.

• Click on any links in the email

• Reply with personal information

• Forward the email to all your contacts

What is the purpose of email etiquette?

• To confuse recipients with unclear messages

• To use emojis excessively

• To increase the length of emails

• To ensure professionalism, clarity, and respect in communication through emails.

When is it appropriate to use 'Reply All' in an email?

• When you want to increase email traffic unnecessarily

• When you want to annoy the recipients

• When you want to share personal opinions with everyone

• When the response is relevant to all recipients of the original email.

What should you do before sending an email to ensure it is professional?

• Ignore recipient's perspective

• Proofread for errors, check tone and formality, ensure clear subject line, consider recipient's perspective

• Use informal language

• Send without proofreading

Why is it important to use proper grammar and punctuation in emails?

• Using emojis is more effective than proper grammar

• It helps convey messages clearly, maintains professionalism, and avoids misunderstandings.

• Proper grammar and punctuation are not important in emails

• It makes emails more colorful and interesting

What is the significance of including a clear subject line in an email?

• It confuses the recipient by providing irrelevant information

• It makes the email look unprofessional

• It increases the chances of the email being marked as spam

• It helps the recipient quickly understand the purpose or content of the email without having to open it.

How should you address the recipient in a professional email?

• Start the email with 'Hey you'

• Use the recipient's appropriate title and last name, or 'Dear [First Name] [Last Name]' if unsure.

• Use emojis in place of their name

• Address them by their nickname