THE PERFECT APOLOGY
Authored by Andrea Gómez
English
University
Used 1+ times
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8 questions
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1.
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30 sec • 1 pt
Was the U.S. hit by a heavy snowstorm in the winter of 2007?
2.
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30 sec • 1 pt
Did the snowstorm cause hundreds of flights to be canceled?
3.
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30 sec • 1 pt
Were passengers on Jet Blue planes allowed to leave the plane immediately after their flight was canceled?
4.
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30 sec • 1 pt
Did people stay inside the plane on the ground for 11 hours?
5.
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30 sec • 1 pt
Was the CEO's public apology one of the reasons this story is memorable?
6.
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30 sec • 1 pt
Did the CEO express regret for the anxiety, frustration, and inconvenience caused to the passengers?
7.
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30 sec • 1 pt
Did the CEO offer compensation to every passenger?
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