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Authored by Maya Fitriyani

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Professional Development

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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The mandatory skill set of workshop manager, except?

Leadership

Training

Social & Interpersonal

Presentation & IT

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the factors influencing the key figure Sold hours / VTP, except?

Part Sold/VTP

Qualified service advise

Proper capacity planning

Implemented active reception

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the standard value for throughput per mechanic per day

1

3

2

4

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How do you calculate the kpi Effectiveness?

Sold hours

Attended hours

Sold hours

Productive hours

Sold hours

Total VTP

Sold hours

Workshop turnover

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the factors influencing the key figure efficiency except?

Working environment

Tools & equipment

Unit in operation

Certified manpower

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be the workshop productivity value?

92% up to 100%

Min. 70%

85% up to 92%

Max. 85%

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the standard value for sold hour per vehicle throughput?

2.5h

3h

3.5h

5h

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