Day 6

What system is used to enter orders for Internet, Video, and Voice?

• Competitive Edge

• Panorama

• GIS

• Agent OS

Which of the following scenarios do NOT qualify for self-installation?

• Addresses Pre-wired for Spectrum

• Ported Telephone Numbers

• TV with Cable Boxes

• Fiber Locations with SONU

What system is used to confirm serviceability?

• AOS

• GIS

• PIA

• ARM

Besides celebrating, what are we required to do after every sale?

• Submit Enterprise Tracker

• Email Supervisor

• Set a Callback

• Take a Payment

True or False: When creating a New Connect order, we are required to ask for a customer's SSN.

• True

• False