Merchandise Quiz

Distribution is a decision primarily regarding _________________.

• product

• place

• Price

• Promotion

A service, good, or idea that offers a bundle of tangible and intangible attributes to satisfy the customer is known as:

• Product

• Promotion

• Price

• Place

What measure should a salon or spa take to eliminate running out of stock?

• Private delivery service

• Automated packaging procedure

• Network with distributors

• Effective order fulfilment system

Which of the following makes a space more aesthetical and complement a promotional display?

• Decoration

• Layout

• Fixture

• Image

What positive effect does good customer service have on sales relationships?

• Offers financial assistance

• Suggest new information

• Encourage follow up

• Promotes repeat business

What does the term "FUNCTION" of a product mean?

• What the client feels

• What the product can do

• What the client sees

• What the client smell

_________________ media is effective at delivering messages to audience as it allows for explanation in a way most other media can't.

• Digital

• Broadcast

• Print

• Outdoor

Which of the following is not a tangible dominant?

• Moisturiser

• Investment management

• Shampoo

• Creme of Nature Colour

What is meant by the term benefit of a product?

• What the product can do

• What the product is made to do

• What the client feels from the product

• What the purpose of the product

Charging customer different prices for the same product or service is called ____________

• Price discrimination

• Price segmentation

• Price determination

• Price settlement