Read this scenerio and answer the questions:
Situation for Public Service Leaders to Solve:
Scenario: The city of Metroville is facing a significant challenge. The city's public transportation system, which is crucial for many residents, has been plagued with issues such as frequent delays, overcrowding, and poor maintenance. Complaints from residents have surged, and the city's budget for the transportation department is constrained. As the newly appointed director of the public transportation system, you must develop and implement a plan to address these issues while ensuring that the service remains affordable and accessible to all residents.
1. Communication Skills
Question: How would you ensure that your communication about the planned improvements to the public transportation system is clear, transparent, and reaches all stakeholders effectively?