IT ENGLISH: COMPTIA #11

Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

• Use a multimeter to test voltage

• Replace the laptop with a new one

• Replace the battery

• Connect an external display device

A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

• The motherboard for any sign of swollen capacitors

• The disk drive to determine if it is defragmented and operating properly

• The embedded NIC to ensure it has the latest firmware and drivers

• The RAM to confirm it is the correct type for the motherboard being used

A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network resources without any additional configuration. Which of the following should the technician do to meet the requirements?

• Configure the router for DHCP

• Configure the router for NAT

• Configure the router for port forwarding

• Configure the router for QoS

The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?

• VNC

• Port forwarding

• Port triggering

• VPN

A technician is planning on running multimode fiber and only needs the fiber runs to be 500 feet (152 meters) in distance. Which of the following connectors should the technician use?

• BNC

• LC

• ST

• F

A user wants pages 1-5 separated from 6-8 when they are retrieved from the printer. Which of the following settings would the user change in the print job to ensure the pages are separated?

• Duplex

• Collate

• Orientation

• Quality

After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?

• Install the correct drivers on the server

• Delete and reconnect to the print queue on the client machine

• Restart the print queues on the print server

• Reinstall the printer drivers on the client desktops

A user of a high-end workstation requires a Blu-Ray re-writable drive to be installed The PC has available USB 2.0 ports, an Open expansion slot but no open drive bay. Which of the following would allow the Blu-Ray writer the FASTEST operational speed?

• Install an eSATA BDXL drive

• Install a USB 30 card, and connect a BDXL drive

• Connect the BDXL to a USB 2 0 port

• Add an internal BDXL drive.

The technician is troubleshooting a connection issue between the switch and the wall jack. The user is plugged into the jack; however, there is no connection. The technician goes into the switch room to see if the cable is plugged into the switch, but none of the cables are labeled. Which of the following tools would the technician MOST likely use to find this cable?

• Wi-Fi analyzer

• Loopback plug

• Multimeter

• Tone generator

A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media. Which of the following optional add-ons will provide this functionality?

• Collate

• Duplex

• Fast draft

• Paper type