A technician has noticed that a client has an unsecured wireless network. Which of the following IS the BEST security encryption type to protect the wireless network from intrusion?

• WEP2

• WEP

• WPA2

• WPS

A customer signed up for the mobile pay service to use with their first generation smartphone but it does not work at any place that supports the mobile pay service. Which of the following is missing from the customers smartphone?

• RFID

• IMSI

• NFC chip

• Bluetooth

A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?

• Orientation

• Duplex

• Collate

• Quality

A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?

• NAT

• DMZ

• PAT

• DHCP

A technician has been tasked with setting up email on a users phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?

• 80

• 110

• 143

• 443

An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the following display technologies will BEST satisfy the requirements of the design plan?

• CRT

• CCFL LCD

• IPS LCD

• LED LCD

A client, Joe, has reported issues with the back cover of his company-issued smartphone. Joe stated that it seems to either come off on its own, or will not seat properly on the phone. Which of the following is MOST likely the problem?

• The MicroSD card is not installed properly.

• The battery needs to be replaced.

• The charging port is bent.

• The smartphone has a non-OEM cover.

A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and whenever one specific user comes online and begins streaming media, browsing slows down for the other users. Which of the following settings can the technician adjust so the experience is universal for all users?

• DSL

• QoS

• VNC

• WAN

Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?

• Replace the failed drives and restore the data from backup to the RAID.

• Replace one of the failed drives and run the RAID repair.

• Replace the failed drives and format the RAID using the quick option.

• Replace one of the failed drives and repair the RAID using system utilities.

A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

• Touchpad settings

• Screen calibration

• Incompatible software

• Unsigned hardware