Chap 6

_____ is the degree to which the overall task of the organization is broken down and divided into smaller component parts.

• Job specialization

• Job enrichment

• Job rotation

• Job enlargement

• Task identity

One of the benefits of job specialization is that it

• makes employees proficient at a task.

• significantly increases employee satisfaction.

• offers new challenges and stimulation to the workers.

• decreases boredom and absenteeism among workers.

• eliminates job monotony and fatigue.

One of the disadvantages of job specialization is that it

• increases the transfer time between tasks.

• makes it difficult to develop specialized equipment to assist with a job.

• does not help a worker become proficient at a task.

• does not offer challenges or stimulation to workers.

• requires workers to handle different tasks at a time.

Which of the following is an advantage of job specialization?

• It decreases transfer time between tasks.

• It increases the level of employee satisfaction.

• It eliminates monotony and boredom.

• It provides stimulation and challenges to employees.

• It significantly reduces employee turnover rates.

Jimmy owns an ice cream parlor. He designs a schedule for the different tasks the employees have to performing order to prevent monotony at work. According to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. Jimmy is using the _____ approach at his ice cream parlor.

• job enrichment

• job enlargement

• job rotation

• job deskilling

• job specialization

_____ involves systematically moving employees from one job to another.

• Job enlargement

• Job rotation

• Job deskilling

• Job specialization

• Job enrichment

In job _____, the jobs do not change, but instead workers move from job to job.

• rotation

• specialization

• enrichment

• deskilling

• enlargement

Job _____ was developed as a limited approach specifically intended to increase the total number of tasks workers perform. As a result, all workers perform a wide variety of tasks, which presumably reduces the level of job
dissatisfaction.

• enlargement

• rotation

• enrichment

• specialization

• deskilling

Which of the following would require continually adding new tasks and challenges as part of the job design?

• Job enlargement

• Job specialization

• Job rotation

• Job enrichment

• Job deskilling

Job _____ attempts to increase both the number of tasks a worker does and the control the worker has over the job.

• deskilling

• enrichment

• specialization

• rotation

• entropy