comunication

What is the primary goal of effective communication?**

• To convey information

• To persuade others

• To build relationships

• To avoid conflict

Which of the following is a type of nonverbal communication?

• Facial expressions

• Body language

• Paralinguistic cues

• All of the above

What is the process of encoding and decoding messages called?**

• Communication

• Transmission

• Feedback

• Encoding and decoding

Which of the following is a barrier to effective communication?

• Language differences

• Cultural differences

• Physical distance

• All of the above

What is the term for the way in which a message is presented?

• Style

• Tone

• Language

• Format

Which of the following is a type of verbal communication?

• Facial expressions

• Body language

• Speech

• Writing

What is the purpose of feedback in communication?

• To provide information

• To clarify understanding

• To build relationships

• To evaluate performance

Which of the following is a type of communication channel?

• Telephone

• Email

• Face-to-face conversation

• All of the above

What is the term for the way in which a message is received and interpreted?

• Perception

• Attitude

• Behavior

• Culture

Which of the following is a type of communication strategy?

A) Direct approach

B) Indirect approach

C) Assertive approach

D) Aggressive approach

• Direct approach

• Indirect approach

• Assertive approach

• Aggressive approach