Managing Digital Firm - Session 9-11

Systems that read and interpret individual

human traits, such as fingerprints, irises, and voices, in order to grant or deny

access, called:

• Biometric detection

• Biometric authentication

• Physical authentication

• Physical detection

A device about the

size of a credit card that contains a chip formatted with access permission and

other data, called

• token

• passwords

• smart card

• chip

A physical

device, similar to an identification card, that is designed to prove the identity

of a single user, called

• token

• password

• smart card

• chip

ERP is

• enterprice resource

  planning

• enterprise restore

  planning

• enterprise resource

  plan

• enterprise resource

  planning

A network of organizations and business processes for

procuring raw materials, transforming these materials into intermediate and finished products, and distributing the finished products to customers, called

• A firm’s supply chain

• supplier chain system

• supply chain distributor

• supply chain customer

the price of a

product varies depending on the demand characteristics of the customer or

the supply situation of the seller, called

• menu costs

• transaction costs

• wave cost

• dynamic pricing

which of the following options does not include Digital goods....

• Music

• newspapers

• books

• car

electronic commerce involves retailing

products and services to individual shoppers, called

• Business-to-business (B2B)

• Business-to-consumer (B2C)

• Consumer-to-consumer (C2C)

• Government-to-Business (G2B)

electronic commerce involves sales of goods

and services among businesses, called

• Business-to-business (B2B)

• Business-to-consumer (B2C)

• Consumer-to-consumer (C2C)

• Government-to-Business(G2B)

Knowledge residing in the minds of employees that has not been documented

is called

• tacit knowledge

• excellent knowledge

• explicit knowledge

• smart knowledge