Quality Mini Quiz

A project team is unexpectedly audited. Several nonconformances were identified during the audit. Which three actions could the project manager have taken to prevent this situation? (Choose three)

• Monitored conformance and quality standards

• Anticipated potential nonconformance items.

• Asked that the team remain ready for an audit

• Ensured that the auditors were experienced

• Rejected the unexpected audit request

While closing a project, the client finds some defects in the deliverable. What should the project manager do next?

• Review the output against the acceptance criteria.

• Extend the project until all deliverables are accepted

• Persuade the client to accept the output as is

• Pay the penalty for the defective item

For quality assurance, a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were unavailable.

Why is an attendance list important?

• It is a document that is registered within the lessons learned register

• It is a record that shows the number of attendees at the meeting

• It is standard practice on projects to conduct optional risk review meetings

• It is evidence that risk review meetings were held with the appropriate project team members

A project manager is leading a project to manufacture a new type of wheel for the automobile industry. The first lot of wheels has been created, and the project manager wants to know if the quality objectives have been met. What should the project manager do next?

• Review the work breakdown structure

• Perform a quality audit

• Use the test and evaluation documents

• Develop a quality report

You are the project manager reviewing the results of a quality report prepared by a team external to the project. The quality report indicates settings on a piece of equipment that are not configured to the exact specifications outlined in the quality management plan. What should you do immediately?

• Speak with the team member who programmed the settings

• Record the issue in the issue log

• Review the quality management plan

• Conduct a process analysis

You are managing a project to produce new smartwatches. Several inspections have been conducted during the manufacturing process, and defects of various types have been detected. You want to document these defects in a way that will specify how many defects of each type were found per inspection. Which tool is the best to use in this situation?

• Control charts

• Check sheets

• Scatter diagrams

• Pareto diagrams