Email writing B1

What do you think about this email?

• formal

• informal

Who wrote the email?

• Cottrell

• CHarlotte?

What is the main reason for writing this email?

• to ask for information about an e-reader?

• to give information about the e-reader?

Who wrote this email?

• Cottrell

• Sir or madam

What is the point of this email?

• apologising for something?

• get some specific information?