Ops Excellence - Barista

This Operations Excellence System are designed to CATALOG INFORMATION

• CORE TRAINING

• CORE TOOLS

• KNOWLEDGE BASE

• WORK METHODS

This Operations Excellence System are designed to REVEAL GAPS AND REDUCE EFFORT

• CORE TRAINING

• CORE TOOLS

• KNOWLEDGE BASE

• WORK METHODS

This Operations Excellence System are designed to BUILD CAPABILITY

• CORE TRAINING

• CORE TOOLS

• KNOWLEDGE BASE

• WORK METHODS

This Operations Excellence System are designed to ORGANIZED WORK

• CORE TRAINING

• CORE TOOLS

• KNOWLEDGE BASE

• WORK METHODS

The following tools are designed for the Barista approach except:

• Deployment Plan

• Cycle Task List

• Duty Roster Notebook

• Weekly Planning Guide

The following are the steps in Bussing Routine except:

• Assess the customer

• Transport

• Gather Tools

• Clean & Clear

In developmental path, if the learner is on the learning stage the leader should be?

• Coaching the Behaviors

• Teaching the new skills

• Encouraging Growth

In developmental path, if the learner is on the advising stage the leader should be?

• Coaching the Behaviors

• Teaching the new skills

• Encouraging Growth

In developmental path, if the learner is on the owning stage the leader should be?

• Coaching the Behaviors

• Teaching the new skills

• Encouraging Growth

Complete the sentence: All barista uses Prepare, Craft & Connect, and ____________ pattern on each shift