Afterpay Quiz

What is Afterpay?

• A digital wallet payment option that allows customers to split their purchase into 4 payments.

• A credit card company.

• A bank loan service.

• A cryptocurrency.

What is the age requirement to sign up for Afterpay in most states?

• 16 years old

• 18 years old

• 21 years old

• 25 years old

Which of the following is NOT a requirement to sign up for Afterpay?

• Be a US resident

• Provide a valid phone number and email address

• Have a credit score above 700

• Be at least 18 years old

What is the first step for a first-time user to set up Afterpay in-store?

• Connect their preferred payment method

• Download the app from the Apple App or Google Play store

• Access their Afterpay Card from the Afterpay App

• Follow the in-app tutorial

What should customers do when they are ready to checkout using Afterpay?

• Call customer support

• Use their credit card

• Select their Afterpay Card from their digital wallet

• Pay in cash

How long do customers have to pay off their purchase with Afterpay?

• 2 weeks

• 4 weeks

• 6 weeks

• 8 weeks

What is the first step to begin an Afterpay return?

• Identify any key information that our return policy requires you to confirm.

• Direct the customer to tap their phone to the card reader.

• Follow the refund options in our return policy.

• Download the Afterpay App.

What should a customer do for an in-store purchase return with Afterpay?

• Tap their phone to the card reader and select their Afterpay Card from their digital wallet.

• Download the Afterpay App.

• Contact customer service.

• Fill out a return form.

In Scenario 1 for an online purchase return, what should the customer do?

• Tap their phone to the card reader and select their Afterpay Card from their digital wallet.

• Download the Afterpay App.

• Contact customer service.

• Fill out a return form.

In Scenario 2 for an online purchase return, what is the first step if the customer does not have the Afterpay Card set up in the Afterpay App?

• Direct the customer to download the Afterpay App and complete the one-time set-up.

• Tap their phone to the card reader and select their Afterpay Card from their digital wallet.

• Contact customer service.

• Fill out a return form.