POLITE LANGUAGE-GRADE 4

Could I have your name, please?

• 500 euros, please

• Certainly. It's Blanca Novakova.

• Of course. Do you have a pen?

How can I help you?

• I'd like to open an account, please.

• Yes, please. Is she available?

• Certainly. It's Blanca Novakova.

Would you like to speak to the manager?

• 500 euros, please.

• Of course. Do you have a pen?

• Yes, please. Is she available?

May I ask how much you would like to withdraw?

• 500 euros, please

• In pounds, please.

• Yes, please. Is she available?

Would you like that in pounds or euros?

• Certainly. It's Blanca Novakova.

• Of course. Do you have a pen?

• In pounds, please.

Could you fill in this form, please?

• I'd like to open an account, please.

• Of course. Do you have a pen?

• Yes, please. Is she available?

What polite expression will you use in the given situation on the picture?

• Sorry.

• Thank you.

• Good bye.

What polite expression will you use in the given situation on the picture?

• Excuse me.

• Sorry.

• Thank you.

What polite expression will you use in the given situation on the picture?

• You are welcome.

• Good Morning.

• May I go out?

What polite expression will you use in the given situation on the picture?

• Good Afternoon.

• I am sorry.

• Hello.