Emotional Intelligence

How many components of EQ did we learnt?

• 3

• 4

• 5

• 6

If we want to improve Self-Management, we have to remember:

• Note down emotion moments

• 1,2,3 Ask

• Be a good listener

• Conflict Resolution

Which statement is correct based on the picture

• EQ needs to move beyond you, through it and into when

• EQ needs to move beyond them, through we and into how

• EQ needs to move beyond us, through they and into why

• EQ needs to move beyond me, through we and into why

What role does effective communication play in emotional intelligence?

• Effective communication hinders the development of empathy

• Effective communication leads to misinterpretation of emotions

• Effective communication has no impact on emotional intelligence

• Effective communication helps individuals express emotions clearly, understand others' emotions, and build relationships based on empathy and trust.

Which idea is the right mindset when you work with a strict boss

• Ignore him/her

• See it as opportunity

• Run away ASAP

• Fight back

Emotional Intelligence is a set of skills that enables you to   ………………. and ………………… emotions both your own feelings and those of other people.

• recognize - manager

• define - control

• understand - express

• develop - hide

Discuss a situation where good relationship management skills can resolve a conflict.

• In a workplace setting, good relationship management skills can resolve a conflict between colleagues by facilitating open communication, empathy, and compromise.

• Ignoring the conflict and hoping it resolves itself

• Taking sides and escalating the conflict

• Using aggressive communication to assert dominance

How can active listening contribute to better communication in relationships?

• Active listening can lead to misinterpretation and confusion in relationships

• Active listening contributes to better communication in relationships by showing respect, building trust, fostering empathy, and creating clearer communication.

• Active listening often leads to one-sided communication in relationships

• Active listening may result in increased arguments and conflicts in relationships

What strategies can be used to enhance emotional intelligence in daily interactions?

• Ignore others' feelings

• React impulsively

• Avoid communication

• Practice active listening, show empathy, manage stress effectively, develop self-awareness, and improve communication skills.