Tata International - Email Etiquettes

E-mails require a superior or authoritative tone to ensure you are taken seriously.

• Agree

• Disagree

You should read each message you write before you send it.

• Agree

• Disagree

Flagging emails as priority makes it look less professional.

• Agree

• Disagree

AVOID CAPITAL LETTERS – THEY ARE LIKE SHOUTING IN SOMEONE’S EAR AND ARE MORE DIFFICULT TO READ.

• Agree

• Disagree

If you are in a hurry and want to send something urgently, then it is okay to use abbreviations and ignore punctuation.

• Agree

• Disagree

When you respond to an email with more than 1 recipient, always hit the ‘reply to all’ button.

• Agree

• Disagree

Each message should be written with the reader in mind.

• Agree

• Disagree

The subject line should be entertaining to engage your audience.

• Agree

• Disagree

Approximately the 5th time you respond to your boss, a greeting or a closing may be omitted.

• Agree

• Disagree

The subject line is the most important thing you can write.

• Agree

• Disagree