CE last Recap

We can make changes on the users profile on behalf of them

• True

• False

How many star ratings shall the user receive to be visible on their listing page ?

• 4

• 2

• 3

• 5

when to escalate to safety?

• Death of a user

• Gas leak

• Discrimination

• A&B

when to escalate to Regulatory response

• Account dispute

• Discrimination

• Gas leak

• A&B

if the user is calling from a verified phone number We should ask ....... questions

• 2

• 4

• 5

• 1

if the user is calling from a non verified phone number We should ask ....... questions

• 2

• 4

• 5

• 1

can we apply the coupons retroactively

• True

• False

• Some cases

can we adjust the coupons expiration date

• True

• False

• Some cases

which level of stickiness in this Airlock?

Prevents a specific action from being completed until the Airlock is satisfied

• User action

• Session

• None

• User

which level of stickiness in this Airlock?

• Prevents a specific asset (payment method) from being used on the account

• User action

• Session

• None

• Asset