VIP Lesson 5 - Mastering Yourself: Dos and Don'ts for Nannies

What is the core value that VIP families expect from their nannies?

• Flexibility

• Creativity

• Independence

• Hard work

How should nannies handle being asked to work overtime or on a day off?

• Ask for additional pay

• Be happy and willing to help

• Refuse to work

• Complain about the extra hours

What is a key characteristic that nannies should exhibit towards their employers?

• Indifference

• Casualness

• Familiarity

• Respect

What should nannies avoid to maintain professionalism in a VIP household?

• Being proactive

• Offering suggestions

• Gossiping

• Setting boundaries

What is the recommended approach when a nanny has ideas about a family’s personal issues?

• Keep ideas to themselves unless asked

• Discuss with other staff

• Share with friends

• Impose their ideas

What should nannies do to handle difficult situations effectively?

• Blame others

• Ignore the problem

• Proactively search for solutions

• Avoid the situation

What is a big 'don't' for nannies working in VIP households?

• Being respectful

• Setting boundaries

• Having a big ego

• Being proactive

How should nannies respond to their employer’s questions about their personal life?

• Change the subject

• Give detailed stories

• Keep answers brief and polite

• Avoid answering

What is a recommended activity for nannies to build connections with children?

• Watching TV

• Outdoor adventures

• Shopping

• Playing video games

What should nannies do if they encounter a problem that is being gossiped about?

• Confront the problem directly with the employer

• Join the gossip

• Ignore it

• Discuss it with friends