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Therapeutic Communication Quiz

Authored by Jennifer Foraker

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University

Used 10+ times

Therapeutic Communication Quiz
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14 questions

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1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Name three (3) goals of therapeutic communication:

Rapport

Trust

Respect

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Structure of Communication:

Sender encodes message

Message can be spoken/written/gestured

Receiver decodes/understands the message

Feedback is used to ‘check-out’ understanding and/or clarify meaning

Context is the environment or setting the message is communicated in

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Learned Process of Communication influenced by what? [Think ASK-PER]

Evaluate responses using AI:

OFF

4.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

The best way to deal with anger is to ______ the signs before it becomes an issue.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Therapeutic communication is like "verbalizing the care plan". Which component does not apply?

Collect

Plan

Implement

Terminate

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is, often times, the most powerful communication technique?

Open-ended questioning

Goal setting

Silence

Non-verbal communication

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The boss gets angry and shouts at me. I go home and shout at my wife. She then shouts at our son. With nobody left to displace anger onto, he goes and kicks the dog. This is an example of....

Transference

Projection

Sublimation

Rationalization

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