Salesforce Advanced 3

The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next. Which two options should an administrator use to solve this scenario?

• Make custom fields.

• Create a custom object.

• Turn on Field Tracking.

• Add forms as attachments.

To set up entitlement management, including milestones, entitlement processes, and entitlement templates, which permission needs to be enabled? Choose 2 answers.

• Manage Milestones.

• Customize Entitlements.

• Manage Entitlements.

• Customize Application.

Cloud Kicks (CK) does business directly with individual consumers (B2C) and large business (B2B). Some of CK’s B2C customers are employed at its larger customer accounts and should be tracked under both. Which two options will CK need to use to manage customers’ accounts? Choose 2 answers.

• Personal Accounts.

• Leads.

• Contacts to Multiple Accounts.

• Campaign Members.

The administrator at AW Computing has received an email for a system error indicating that their organization has reached its hourly limit for processing workflow time triggers. Which two processes should the administrator review? Choose 2 answers.

• Paused Flow Interviews.

• Apex Triggers.

• Debug Logs.

• Time-Based Workflows.

Ursa Major Solar has a training sandbox with 160 MB of test data that needs to be refreshed every other day. Which two sandboxes should be used in this instance? Choose 2 answers.

• Developer Pro Sandbox.

• Developer Sandbox.

• Partial.

• Full

Cloud Kicks wants to implement multi-factor authentication (MFA) to help better secure its Salesforce org. Which two options should the administrator consider to use MFA? Choose 2 answers.

• A Security Token.

• An Encryption Key.

• An Authentication app.

• A Username and Password.

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team. Which two options would be required for a sales rep to add a rep to the opportunity team? Choose 2 answers.

• A roll above the Opportunity owner in the role hierarchy.

• A permission with Edit access on the Account object.

• Transferred ownership of the Opportunity to the sales rep.

• Transferred ownership of the Account to the sales rep.

An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region. Once the junction object is created, what are the next two steps the administrator should take? Choose 2 answers.

• Create a master-detail relationship field on the Account object to the junction object.

• Configure a master-detail relationship field on the junction object to the Account object.

• Build detail-relationship field on the Region object to the junction object.

• Make a master-detail relationship field on the junction object to the Region object.

AW Computing has been advertising a new keyboard that was released at the beginning of the month. The sales team has an additional incentive to add the keyboards to every sale. The administrator already added the product to Salesforce but reps are unable to select the product on the opportunity. Which two options should an administrator check to ensure the product is available?

• Verified the product has a start date and entered.

• Ensure the product is associated with the correct price book.

• Confirm the correct price book is selected on the opportunity.

• Make sure the price book is in the company currency.

Which feature should an administrator recommend to help limit what data is exported?

• Muted Permission Sets

• Export Data Settings

• Salesforce Platform Encryption

• Salesforce Shield