Communication &Interpersonal skills 2

1-Two of the most powerful communication skills are

• listen and ask question

• speak and read           

• call people by their names

•  write a note                                           

2- Effective listening is a skill in which we use ---------

• 1-eye       

• 2- mouth

•  3- ears

• 4- multi senses

3- To maintain effective listening you should....

• 1-face the speaker

• 2-keep an open mind

• 3- ask questions

• 4- all answers

4- The question ``Why is Salah your best friend?`` is ......

• 1-closed question

• 2-An opened question

• 3-not a question     

• 4-direct question

5-What is Probing? It is about .....

• 1-Asking difficult question

• 2-Asking simple question

• 3-write a letter

• 4-gathering information from others

6- Interpersonal skills refer to......

• 1-public relationship

• 2-listen and speak to your manager

• 3-the ability to interact with others effectively

• 4-The biggest communication problem

7- The most person`s communications spend time in is :

• 1-listening

• 2-speaking

• 3-writing

• 4-reading

8-To be trustful means .....

• 1- be rude

• 2-Maintain good eye contact

• 3-  Be open and honest

• 4- dishonest

9-One of the good Ethics in the workplace is to be ....

• 1-patient

• 2-strong

• 3-qualified

• 4-skilled

10- Poor listening skills are considered as.....

• 1-Effective communication

• 2- barriers to Effective Communication

• 3-Good interpersonal skills

• 4-Natural skills