PCOC Procedural Training - Chapter 1

If BMT found MAT card failure, what card should be used for replacement

• Key Card

• MAT Access Card

• Rescue Card

• Yes Card

Frontline staff should check the parameters under the (1)______,(2)______ & (3)_______ pages are same as the default parameters

• (1) Terminal Config (2) Services Config (3) Supervisor Config

• (1) Supervisor Config

  (2) MAT Config

  (3) Terminal Config

• (1) Terminal Config

  (2) Shroff Config

  (3) Services Config

• (1) Services Config

  (2) Supervisor Config

  (3) SI & D Config

For CTC parameter, Touch Selling set up depends on ____________arrangement

• Branch Manager

• Area Manager

• Retail Manager

• PCOC

Any change of parameters that deviated from "Default Parameter" at the following NGBT configuration page are restricted to BMT with written approval by RM. Which one is incorrect?

• Terminal Configuration - "Terminal Mode" & "SCANNER' function

• Supervisor Configuration - All Functions

• Services Configuration - All Functions except "Touch Selling and Snowball"

• Supervisor Configuration - All Functions except large amount shroff

For Test Ticket Checking, the ___ for market test ticket and ___for blank test ticket printed on the relevant receipts are correct.

• 100,0

• 193,0

• 167,0

• 192,0

For Live Configuration Test (LCT), frontline staff will prepare the betslip for testing. Mark Six ticket selection is..........................................

• depends on BMT preference

• 2+4+6+8+10+12

• 1+2+3+4+5+6

• assigned by PCOC

CST user account must be deleted within _____ days of resignation / terminated.

• one

• three

• five

• one month

What is the phone number of IVRS?

• 3980 7707

• 3980 7777

• 2966 0900

• 3690 3600

What is the password of IVRS?

• BMT badge number (6 digits)

• branch number (4 digits) e.g 0803

• 123456

• 000000

比原定時間(如: 11:15 a.m.)BMT早到了，可提早多少分鐘入行?

• 5分鐘, 11:10 a.m.

• 10分鐘, 11:05 a.m.

• 15分鐘, 11:00 a.m.

• 不能提早