Orders & Shipping Quiz

What is the default shipping method for refill orders?

• UPS Mail Innovations

• UPS Ground

• Next Day Air

• Regional Carriers

Which method triggers smart routing?

• UPS SurePost

• UPS Ground

• UPS 2nd Day Air

• Next Day Air

All orders are subject to a 1 business day pharmacy processing period.

• True

• False

What shipping method must members with PO Box addresses use? Select all that apply.

• UPS SurePost

• UPS Mail Innovations

• Regional Carriers

• Next Day Air

Where to identify shipping status?

• Plans Tab

• Order History Tab

• Refills Section

• Care Master Form

Can we modify shipped orders?

• True

• False

Where do you submit urgent orders?

• Lost UPS Order form

• Daily Urgent Orders Form

• Lost Sonic Order form

We can cancel processing orders.

• True

• False

We can guarantee weekend delivery.

• False

• True