Maya is a digital health consultant. Which principles should she follow to ensure successful communication in her digital health encounters?

• • Clear and concise communication, activity listening, open-ended language, adaptation of the medium, and accurate documentation. 

• Utilising complex terminology and industry jargon.

• • Providing incomplete and outdated information about a patient's care. 

• Avoiding patients' input and concerns.

Fill in the blank Tip this is from the Overview video

Digital communication tools have revolutionised the way individuals like Rohan and Grace access and engage with health

Maya and Harper are discussing whether digital platforms like websites, social media, and mobile apps are useful for disseminating public health information.

• True

• False

Aiden and Nora are discussing the benefits of digital communication tools in healthcare. Which of the following is NOT a benefit of these tools?

• Enhanced patient engagement.

• Increased complexity in healthcare delivery.

• Facilitated communication between healthcare providers.

• Improved access to health information.

In a recent seminar attended by William and Arjun on Clinical communication in modern medicine,

What is one of the most important things in modern medicine according to the speaker?

• Advanced technology.

• Good clinical communication.

• High patient turnover.

• Efficient billing systems.

Match the following descriptions with the correct type of clinical communication:

• Feedback provided by patients about their care experience.

• One-way transmission of information.

• Exchange of information between doctor and patient for better care.

• Two-way transmission of information relevant to the care of the patient.

• Information provided by the doctor without expecting a response.

• Group discussion among doctors.

• Doctors discussing patient cases among themselves.

• Patient feedback sessions.

In a hospital setting, what can poor communication lead to for the patient? 

• Increased trust in the system.

• Assumption that someone is taking meaningful action.

• Assumption that no one is receiving their message.

• Better health outcomes.

Match the following statements with their corresponding importance in digital health encounters:

• Misconception about communication's role in decision-making and engagement.

• It hinders healthcare providers from understanding patient needs.

• Importance of effective communication in achieving better health results.

• It does not contribute to shared decision-making and patient engagement.

• Role of communication in ensuring patient safety and continuous care.

• It is necessary in maintaining patient safety and care continuity.

• Negative impact of poor communication on understanding patient needs.

• It can lead to improved outcomes and better adherence to care plans.

Nora is studying the impact of digital communication tools in healthcare. What is the main purpose of these tools?

• • To empower individuals to become active participants in their healthcare journey. 

• • To limit access to healthcare services in underserved areas. 

• • To provide inaccurate and unreliable health information. 

• • To replace healthcare professionals in delivering care. 

During a medical seminar attended by Olivia, Emma, and Sophia, the topic of clinical communication in modern medicine was discussed. 

Which of the following is NOT mentioned as a way to communicate in the clinical setting? 

• Social media.

• Emailing.

• Video calls.

• Secure texting.