1807 training
Authored by Brandi Dishaw
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Professional Development
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19 questions
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1.
FILL IN THE BLANKS QUESTION
30 sec • 1 pt
How many warp attempts do you need each shift, minimum?
(a)
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How much is a single line BYOD on Verizon with autopay?
$65
$55
$70
$60
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How much would it cost for 5 lines with Verizon on the welcome unlimited plan and auto pay with 2 BYOD lines?
$135
$155
$115
$90
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
During direct approach what 2 qualifying questions must be asked?
Who do you have for your current service and how much do you pay?
Are you looking for a phone and do you want to save money?
Where do you work and do you have any discounts available?
Do you take a lot of pictures and do you need a decent camera?
5.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
How much is 4 BYOD lines on the welcome unlimited plan on Verizon with autopay?
(a)
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Select all "open-ended" questions.
Can I help you?
What brings you in today?
Do you need a new phone?
Do you need me to grab that screen protector?
What kind of case are you looking for today?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How much is the total BYOD BIC credit for Verizon on the welcome unlimited plan?
$180
$520
$215
$360
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