Chapter 1-Information, Management & Decision Making

What is an Information System?

• A. A system to store physical documents.

• B. A system to process data and produce information for decision making and control.

• C. A method of organizing physical files.

• D. A manual process of recording transactions.

What is a key challenge in building, implementing, and maintaining Information Systems?

• A. Managing financial transactions.

• B. Handling daily routine tasks.

• C. Strategic business and globalization.

• D. Writing reports and attending meetings.

What is the primary function of an Information System (IS)?

• A. Improve company productivity.

• B. Manage human resources.

• C. Conduct financial audits.

• D. Create marketing strategies.

Which of the following best describes 'data'?

• A. Processed information used for decision making.

• B. Summarized reports.

• C. Raw facts and observations before being organized.

• D. Information system outputs.

Which type of decision involves a clear-cut answer and predefined information?

• A. Unstructured decision

• B. Semi-structured decision

• C. Structured decision

• D. Knowledge-level decision

Which Information System type helps in making business decisions by analyzing internal and external data?

• A. Transaction Processing System (TPS)

• B. Management Information System (MIS)

• C. Decision Support System (DSS)

• D. Executive Support System (ESS)

What type of decision is typically made at the operational level of an organization?

• A. Strategic decision

• B. Semi-structured decision

• C. Unstructured decision

• D. Structured decision

Which of the following roles does not exist in Mintzberg's managerial roles?

• A. Figurehead

• B. Innovator

• C. Liaison

• D. Spokesperson

What is the major impact of IT on the management process?

• A. Increases the number of middle managers.

• B. Makes managers less productive.

• C. Reduces the number of managers and experts.

• D. Eliminates the need for decision making.

According to Simon's decision-making model, what is the first stage in the decision-making process?

• A. Design

• B. Choice

• C. Implementation

• D. Intelligence