Salesforce Admin Training Quiz

What is Salesforce?

• An RCM system

• 1. An ERP system

• 1. A CRM system

• 1. A Chrome extension

What does CRM stand for?

• 1. Community Readily Marketing

• 1. Customer Relationship Management

• 1. Customer Readily Management

• 1. Company Relationship Marketing

What is an object in Salesforce?

• Details relating to records

• 1. A table that stores information

• 1. The actual data associated with the object

• 1. A material thing that can be seen and touched

What is a record in Salesforce?

• 1. Tables that store particular information

• 1. Where all of the objects are housed

• 1. What my dad uses to listen to music

• 1. The actual data associated with the object

1. What is a field in Salesforce?

• 1. The actual data associated with the object

• 1. The details relating to the record

• 1. Where all of the objects are housed

• 1. An outdoor space to grow corn

1. What type of objects are included with Salesforce?

• 1. Basic Objects

• 1. Functional Objects

• 1. Custom Objects

• 1. Standard Objects

What is the relationship type of Lookup relationship?

• 1. One-to-one

• 1. One-to-many

• 1. Many-to-many

• referencing

1. What is the relationship type of Master-detail relationship?

• 1. One-to-one

• 1. One-to-many

• 1. Many-to-many

• 1. Self-referencing

1. What type of button can be added to the related list section?

• 1. Detail Button

• 1. List Button

• 1. Detail page link

• 1. Quick Action

What is the name of the component in the image?

• 1. Record Page

• 1. List View

• 1. Related List

• 1. Tab