CA XIX, Ruchi Sharma, Quiz on Communication Skills

1.    Which one of the following is not an example of non-verbal communication?

• a)    Yawning

• a)    Winking

• a)    Frowning

• a)    Lecturing

Answer explanation

The correct choice is 'Lecturing' because it involves verbal communication, unlike yawning, winking, and frowning which are non-verbal cues.

1.    A study of how human beings use space in communication is called ……

(a)  

Answer explanation

The correct choice is Proxemics, which is the study of how human beings use space in communication.

Imagine that you are a candidate for a job interview. You have arrived late at the venue of your interview. Which of the following statements best describes what this situation?

• a)    You should be tested solely on academic merit and a late arrival should not matter.

• b)    You have not used the language of time (Chronemics) effectively.

• c) You have made the effort to reach the venue and you must be appreciated for it

• d) You have a bright chance of success at the interview

Answer explanation

The correct choice is b) You have not used the language of time (Chronemics) effectively. Being late can reflect poor time management skills, which can impact the interviewer's perception of you.

The non-lexical component of communication by speech, for example intonation, pitch and speed of speaking, hesitation noises, gesture, and facial expression is called

• a)    Non-verbal communication

• b) Paralanguage

• c) Verbal communication

• d)    Social communication

Answer explanation

The correct choice is b) Paralanguage because it refers to the non-lexical components of communication by speech such as intonation, pitch, speed of speaking, gesture, and facial expression.

Discuss any two strategies that you would adopt to overcome the barriers to communication that you have facing with your peers and teachers.

What is the main advantage of face-to-face communication over written communication?

• It's faster

• It allows for immediate feedback

• It's more formal

• It reduces misunderstandings

Answer explanation

Face-to-face communication allows for immediate feedback, which is the main advantage over written communication.

Mention any three strategies that you would employ to make the presentation effective and precise

This is an example of space as a non-verbal cue in communication

• True

• False

• Can't say

• Probably

Mention any two strategies you would adopt to assert healthy boundaries in this situation.

Silence can convey many kinds of meanings depending on the context of the communication environment. Do you agree? Discuss with any two examples from professional life.

Answer explanation

Yes, silence can convey various meanings in professional settings. For example, silence during negotiations can indicate contemplation or disagreement. In a meeting, silence after a proposal may signal agreement or confusion.