Unit4: May I take a message?
English
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Direction : Choose the best answer for each dialogue.
1. A : Banana Green Leaf Re
B : Extension 20, please.
A : ___________________________
a. Who’s speaking?
b. Hold a moment, please.
c. Sorry, I don’t know.
d. That’s all right.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. A : Piman Condo. Good morning.
B : _____________________
a. Could I speak to Martin, please?
b. Could I call you back?
c. Just a moment, please.
d. I’ll connect you.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. A : May I speak to the manager, please?
B : I’m sorry. He is rather busy at this moment.
A : __________________________
a. Can I take a message?
b. Can I have your name, please?
c. Could you hold on a moment, please?
d. OK. I’ll call back later?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. A : Who’s calling, please?
B : ________________
a. My number is 093-328-0173.
b. Sorry, I don’t know.
c. This is Perapong from TOT Company.
d. I’m afraid you can’t.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. A : _____________
B : Yes, that’s correct.
a. My name is Janefer Malaz.
b. Is that you, Jo?
c. Could I call back later?
d. Is your name spelled with two s?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. A : _______________
B : It’s 093- 328-0173.
a. Who’s calling?
b. Could you spell that, please?
c. Could I have your phone number, please?
d. What’s your name?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7. A : This is Dr. Mana of Khon Kaen Technical College.
B : ______________________ I’ll connect you.
a. I’m sorry. The line is engaged.
b. Can I have your name, please?
c. Can I take a message?
d. Hold the line, please.
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