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Unit4: May I take a message?

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Unit4: May I take a message?
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Direction  :  Choose the best answer for each dialogue.

1.   A :  Banana Green Leaf  Re

B :  Extension 20, please.

      A :  ___________________________

      a. Who’s speaking?

b. Hold a moment, please.

      c. Sorry, I don’t know.

d. That’s all right.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2.    A :  Piman Condo.  Good morning.

B :   _____________________

a. Could I speak to Martin, please?      

b. Could I call you back?

      c. Just a moment, please.

d. I’ll connect you.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3.  A :  May I speak to the manager, please?

     B :  I’m sorry.  He is rather busy at this moment.

     A  :  __________________________

a. Can I take a message?

b. Can I have your name, please?

c. Could you hold on a moment, please?

d. OK.  I’ll call back later?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4.   A :  Who’s calling, please?

      B :  ________________

a. My number is 093-328-0173.

b. Sorry, I don’t know.

      c. This is Perapong from TOT Company.

d. I’m afraid you can’t.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5.   A  :  _____________

      B  :  Yes, that’s correct.

a. My name is Janefer Malaz.

b. Is that you, Jo?        

c. Could I call back later?

d. Is your name spelled with two s?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6.   A :  _______________

      B :  It’s 093- 328-0173.     

a. Who’s calling?     

b. Could you spell that, please?

      c. Could I have your phone number, please?

d. What’s your name?

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7.  A :  This is Dr. Mana  of  Khon Kaen Technical College.

     B :   ______________________ I’ll connect you.

     a. I’m sorry. The line is engaged.    

b. Can I have your name, please?

c. Can I take a message?          

d. Hold the line, please.

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