Basic Listening Skills

What is active listening?

• Active listening is interrupting the speaker constantly

• Active listening is only focusing on non-verbal cues

• Active listening is a communication technique that involves fully concentrating on what is being said rather than passively hearing the message.

• Active listening is ignoring the speaker's message

How can listening skills be developed?

• By only listening to one perspective

• By actively engaging in conversations, practicing active listening techniques, seeking feedback, and being open to different perspectives.

• By never seeking feedback

• By avoiding all conversations

What is interpreting?

• Personalizing the sender's message to determine meaning for you
• The listener's reaction to a message
• Providing feedback to the sender

To listen with the heart and act accordingly is...

• Critical Listening

• Content Listening

• Emphatic Listening

• Pseudo Listening

When the listener doesn't actively participate in the communication process, this is ______ listening. 

• active
• passive
• empathic
• appreciative

Mental process that involves decoding and interpreting the message. 

• Acquiring
• Attending
• Understanding
• Responding

The listener participates fully in the communication process in ______ listening. 

• active
• passive
• impatient
• unaware

Identify and explain three barriers to effective listening.

• Noise, Stereotyping, Lack of concentration

• Distractions, Prejudice or Bias, Lack of Empathy

Why is nonverbal communication important in listening?

• Nonverbal cues can convey more information than words alone, leading to a more complete comprehension of the message being communicated.

• Nonverbal cues are always easy to interpret accurately

• Nonverbal cues are distracting and should be ignored during listening

• Nonverbal communication has no impact on the listening process

Listening to a song is...

• one-way listening

• two-way listening

• transactional listening