IT - Unit 1 - L05 - K8 - Importance of documenting an RIU.

Why is keeping records of the work done on a computer important?

• To track changes and repairs

• To play games faster

• To learn new programming languages

How can documenting warranties for computer components help you?

• It helps in managing costs when buying a new component

• It improves internet speed

• • It helps in creating new software

• It helps user claim a product warranty should the component be faulty before the warranty expires and save costs

What is the purpose of having a completed test plan documented?

• To ensure all necessary tests are performed and component is in working order

• To make sure that employees have not been wasting time during working hours

• To be able to build another computer system

• To show that the new component is of a very good quality.

How does documentation serve as a reference point when troubleshooting computer issues?

• By providing a record of past solutions and configurations

• By testing new video games

• By analyzing if previous test have been done correctly

• By showing the user that they have mis-used their computer system

What information should you include in your records when fixing a computer problem?

• Date and company details

• Date, problem description, steps taken, changes made and testing outcomes

• Date and person doing the RIU

• Username and password of the computer system

Why do technicians often document every step when installing new computer parts?

• To provide to the client so that they get paid

• So that they show that the work has been done

• To ensure installation is done correctly and can be replicated

How can keeping track of warranties help when a computer part stops working?

• It shows that the company is organized

• It improves the computer speed and performance

• It allows for replacement at minimal cost or for free

• It reminds the user where they bought the component from

What are the benefits of having a detailed record of tests performed on a computer system?

• It helps in the overall performance of the computer system

• It helps in understanding system performance and making informed decisions.

• It helps the user identify the issues that the computer system might have in the future

• It allows the technician understand how the computer system works