Seberapa Retail Ops kah Kamu

Seberapa Retail Ops kah Kamu

Professional Development

10 Qs

quiz-placeholder

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Seberapa Retail Ops kah Kamu

Seberapa Retail Ops kah Kamu

Assessment

Quiz

Fun

Professional Development

Practice Problem

Hard

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Meita Purnamawati

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Apa kepanjangan dari UFS

Unified Front-End Satisfaction

Unified Frontliner System

Unified Front-End System

Unified Frontliner Satisfaction

2.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Based on flow training, pada hari ke berapa agent baru bisa onboard di Gerai IM3/ 3Store

15

10

7

14

3.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Berikut ini adalah kategori program retail, kecuali

Region Retail Program

National Retail Program

Headquarter Retail Program

Circle Retail Program

4.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Jika L1 Support Problem Solving terkait system tidak berhasil, kemana eskalasi issue system (non-customer) selanjutnya ditujukan?

Email to Head of Regional Retail Ops

Email to Head of Circle Retail Ops

Create Trouble Ticket in Siebel

Email to Enterprise Helpdesk for requesting incident ticket

5.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Berikut yang benar terkait classification IM3Kiosk, kecuali

Ownership SDP/ MPC

Location Urban/ Rural

Function Services, Sales, and Distribution

Space 9-15 Sqm

6.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Berikut ini yg harus disiapkan pada saat launching new store/ relocation process

Location Assessment, Location Survey, Building Assessment

IOM of Retail Closure, Marketing Communication. Retail Closure Execution

Create proposal, Approval of proposal, Rental agreement

IOM of Open New Store, Marketing Communication, Launching Events of New Store/ New Location

7.

MULTIPLE CHOICE QUESTION

20 sec • 20 pts

Berikut ini in-store experience yang harus ada di Regular Store, kecuali

Thematic Corner

Charger Station

Drink Corner/ Coffee Machine

Product (Pre/ Postpaid) Display

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