Information Technology Quiz CH 1

What is the purpose of information systems?

• To supply useful information

• To process hardware

• To collect data

• To store information

What is the definition of data items?

• Data that have meaning

• Elementary description of things

• Data that have been organized

• Data that are not organized

What does knowledge consist of?

• Data and expertise

• Data and information

• Data and understanding

• Data and experience

What is a computer-based information system (CBIS)?

• System that uses software technology

• System that uses network technology

• System that uses computer technology

• System that uses database technology

What are the components that interact to form a CBIS?

• Hardware, Software, Network, Procedures

• Hardware, Software, Database, People

• Hardware, Database, Network, People

• Software, Database, Network, Procedures

How does IT impact organizations?

• Increases the number of middle managers

• Reduces the number of middle managers

• Does not affect managers' jobs

• Does not impact employees at work

What is a business process?

• A collection of related activities

• A collection of individual processes

• A collection of unrelated activities

• A collection of random tasks

What are the fundamental elements of a business process?

• Inputs, Outputs, Resources

• Inputs, Resources, Outputs

• Inputs, Outputs, Activities

• Resources, Outputs, Activities

What are the main process activities of e-ticketing?

• Searching for flights, Reserving a seat, Processing payment, Issuing an e-ticket

• Searching for hotels, Reserving a seat, Processing payment, Issuing a ticket

• Searching for flights, Booking a seat, Processing payment, Issuing an e-ticket

• Searching for flights, Booking a seat, Processing payment, Issuing a ticket

What do rectangles represent in process steps?

• Symbols

• Activities

• Decisions

• Connectors