Test 1 SSG104

Last stage in the model of the Conflict Process

• A. Frustration
• B. Conceptualization
• C. Behavior
• D. Outcome

Which strategy of evaluating information with critical thinking requires you to ask and answer such logic questions as "What question are we trying to answer?", "What point of view is being expressed?" and "Whatare the implications?"?

• A. Read for understanding by using text coding
• B. Examine arguments
• C. Clarify thinking
• D. Cultivate "habits of mind"

Which of the following should be discussed in the Market Analysis section in a business proposal?

• A. How will the potential buyer benefit from your product or service?
• B. What currently exists in the marketplace and how does your solution compare?
• C. What will potential buyer learn about you?
• D. How will the relationship between your

In the process of writing an essay to demonstrate your position in the issue of going for or against the Covid-19 vaccine, you compare and contrast different arguments given by both sides. Which problem-solving strategy do you use in this case?

• A. Define the problem
• B. Identify available solutions
• C. Select your solution
• D. Examine alternative solutions

Which situation below is considered social loafing?

• A. A single student works alone on a paper
• B. A student does all the group homework
• C. Three students work on homework together
• D. The whole group equally work hard on group assignment

Reward Power exists when:

• A. person A has power over person B because A can administer some form of punishment to B.
• B. person A gains power because A has knowledge or expertise relevant to B.
• C. when person B submits to person A because B feels that A has a right to exert power in a certain domain
• D. when person A has power over person B because A controls rewards that B wants.

The disadvantage of written messages is that they

• A. Can have legal value.
• B. Can be revised and edited to ensure they adhere to the principles of business communication.
• C. Can be reread and studied, which is important if a message is long, is complex, or has been written in anger.
• D. Can be viewed as being more formal, in part because they are permanent.

You don't have a job yet, but you're applying for your first job. What should you write in the work experience section?

• A. Just write something down, anything even if it's not real.
• B. I helped my mom with the housework every weekend.
• C. I volunteered for three months at "SOS Children's Village" to help children.
• D. I volunteered before, but it wasn't really a job. Osh the exam.

Four group level factors that combine to cause groupthink are

• A. cohesion, isolation, biased leadership, decisional stress
• B. cohesion, isolation, discouragement, biased leadership
• C. cohesion, isolation, decisional stress, aggressiveness
• D. isolation, biased leadership, aggressiveness, discouragement

What is an elevator speech?

• A. The expression of or the ability to express thoughts and feelings by articulate sounds.
• B. the presentation with irrelevant data and the rehearsal of the speech.
• C. an act or process of presenting a claim to move, motivate, or change your life.
• D. a presentation that persuades the listener in less than thirty seconds, or around a hundred words