Search Header Logo

Planning and Evaluating Operation

Authored by sangita kattel

Other

University

Used 1+ times

Planning and Evaluating Operation
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

21 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is the first step in planning for the front office?

  • Organizing the staff

Evaluating past performance

  • Defining the department's goal

  • Coordinating with other departments

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What might be an example of a near-term goal for the front office?

  • Improving guest satisfaction scores

  • Raising occupancy to 85% for the month

  • Enhancing employee training programs

  • Renovating the lobby area

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What does organizing involve for the FO manager?

  • Setting departmental goals

  • Evaluating the department's performance

  • Recruiting and selecting staff

  • Dividing work among staff and setting deadlines

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which department is most likely to need coordination with the front office to improve guest satisfaction?

  • Sales

Housekeeping

Accounting

  • Food and Beverage

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is a key responsibility in the staffing function of the FO manager?

  • Defining departmental goals

  • Coordinating with other departments

  • Recruiting and selecting qualified applicants

  • Evaluating performance

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Leading in front office management involves:

  • Dividing the work among staff

  • Analyzing the work and organizing tasks

  • Setting an example and motivating staff

  • Setting departmental goals

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is the purpose of the controlling function in front office management?

  • To divide work among staff

  • To coordinate efforts with other departments

  • To recruit and select qualified applicants

  • To ensure actual results match planned results

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?