Listening is considered the most __________ and least understood of the communication arts.

• Important

• Neglected

• Practiced

• Developed

Which of the following is TRUE about listening?

• It is a continuous function

• It is a passive activity

• It is a learned skill

• It requires no training

During a lecture, why is it important for students to take notes?

• It helps them in remembering the information presented by the lecturer

• It helps them in understanding the lecturer's involvement

• It helps them in avoiding listening to any opinions

• It helps them in ignoring the lecturer's message

Which of the following is NOT a characteristic of listening?

• Intermittent

• Learned skill

• Continuous activity

• Active

Why do people choose to listen? (Select the INCORRECT reason)

• To gain new information

• To learn new uses for existing information

• To judge others

• To be inspired

What is the first step in the process of listening?

• Select

• Interpret

• Receive

• Understand

What is the final step in the process of listening?

• Receive

• Understand

• Evaluate

• Resolve

What type of distractions are caused by physical interferences?

• Psychological distractions

• Physical distractions

• Semantic distractions

• Factual distractions

Semantic distractions are caused by:

• Physical interferences

• Psychological conditions

• Confusion over the meaning of words

• Attitude towards the topic

What is a key factor in promoting better listening?

• Providing feedback

• Withholding judgment

• Desire to listen

• Listening critically