Toyota Value Chain Quiz Bee (After-Sales Edition)

Is Toyota Genuine Injector Cleaner required or recommended?

• Required

• Recommended

What is the recommended maintenance interval for Toyota Gasoline Injector Cleaner?

• Every 5K KM Checkup

• Every 10K KM Checkup

• Every 15K KM Checkup

• Every KM Checkup

What is the recommended maintenance interval for Toyota Diesel Injector Cleaner?

• Every 5K KM Checkup

• Every 10K KM Checkup

• Every 15K KM Checkup

• Every KM Checkup

Can customers avail Injector Cleaner through Parts Counter?

• Yes

• No

Can you use injector cleaner if fuel gauge is less than half tank?

• Yes

• No

SELL ME THIS ITEM (5 pts): Toyota Injector Cleaner

What is the maximum number of injector cleaner bottles that can be used in a vehicle at a time?

• 1

• 2

• Depends on the number of cylinders that the engine has

• No limit at all

Express Maintenance should be finished in just _________.

• 30 minutes

• 1 hour

• 2-3 hours

• None of the above

Express Maintenance is performed by 3 ___________ technicians.

• Toyota

• Diagnosis Master

• Specially-Trained

• Pro

ORAL RECITATION (5 pts): What should ideally be done BEFORE performing AirCare service?